UAE
Q: What is your approach towards COVID-19 as a business?
A: As everyone is coming to terms with the uncommon COVID-19 circumstance, we completely understand your concerns and promise you that our top priority remains the wellbeing of our customers.
Q: Are you taking any safety measures with the orders & deliveries?
A: We are taking precautionary measures to do what we can to reduce the impact of COVID-19 in accordance with the guidelines provided by the World Health Organization (WHO), such as:
- Increased cleaning measures.
- Sanitation procedures.
- Reduced public get-togethers and meetings of all kinds.
- Our delivery partners have been following top hygiene practices. Following is one such video from one of our partners:
Q: Will you still be delivering the orders?
A: We will be continuing our operations without any major interruptions, ensuring you keep receiving deliveries of your favourite products, completely risk-free. In these challenging times, our teams are looking forward to serving you better.
Q: What is the delivery schedule and shipping charges during the current COVID-19 situation?
A: For further information on our delivery schedule during COVID-19, kindly click here.
Q: Which are the non-delivery areas?
A: Due to the recent circumstances, we are currently unable to deliver shipments to certain areas. We thank you for your kind patience and cooperation. Click here for the list.