Shipping Policy

FREE SHIPPING

We provide free shipping to the following countries for orders exceeding a certain amount.  

  • Orders more than AED 300 in UAE.
  • Orders more than SAR 350 in KSA.
  • Orders more than KWD 70 in Kuwait.

DELIVERY SCHEDULE AND SHIPPING CHARGES

SHIPPING COST IN THE UAE

AED 15 on orders below AED 300

Free Shipping on orders more than AED 300 in UAE

Cash on Delivery (COD)

AED 10

Delivery time

1 to 3 working days

Notes

Orders placed after 2pm (UAE time) will be processed the next working day

Non-delivery Areas

Please note that we have the right to refuse delivery to certain areas, based on our sole discretion. In such an event, the customers residing in the area where Dropkick does not deliver can arrange to pick up orders with the customer service team. Please call 800-DROPKICK.

Abu Dhabi:
Abu Al Abyad Island
Al Hudairiyat Island
Balrmad Island
Dalma Island
Lulu Island
Mushayrib Island
Nareel Island
Ras Ghurb Island
Samaliyah Island
Umm Yifenah Island
Zeraa Island
Western Region
Al Janai
Western Region
Moreeb Hills, Zarrarah

SHIPPING COST IN THE KSA

SAR 30 on orders below SAR 350

Free Shipping on orders more than SAR 350 in KSA

Cash on Delivery (COD)

SAR 25

Delivery time

3 to 5 working days

Notes

Orders placed after 2pm (UAE time) will be processed the next working day

SHIPPING COST IN THE KUWAIT

KWD 3 on orders below KWD 70

Free Shipping on orders more than KWD 70 in Kuwait

Cash on Delivery (COD)

KWD 3

Delivery time

7 to 9 working days

Notes

Orders placed after 2pm (UAE time) will be processed the next working day

SHIPPING COST IN THE OMAN

OMR 5 on orders below OMR 80

Free Shipping on orders more than OMR 80 in Oman

Cash on Delivery (COD)

OMR 3

Delivery time

12 to 14 working days

Notes

Orders placed after 2pm (UAE time) will be processed the next working day

Non-delivery Areas 

Diba
Madha

SHIPPING COST IN THE BAHRAIN

BHD 5 on orders below BHD 80

Free Shipping on orders more than BHD 80 in Bahrain

Cash on Delivery (COD)

BHD 3

Delivery time

14 to 17 working days

Notes

Orders placed after 2pm (UAE time) will be processed the next working day

 

SHIPPING CRITERIA 

If you are on the UAE online store, you can only ship to locations within the United Arab Emirates. You cannot ship to anywhere outside of the United Arab Emirates.

COVID-19 DELIVERY SITUATION 

Because of the pandemic and the lockdown in place by the government affecting our delivery timelines, please expect delays in your orders. Currently we're looking at delivering your orders in 6 to 9 working days in UAE & 16 to 18 working days in KSA.

IMPORTANT DELIVERY INFORMATION

  • Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Dropkicks.com is not responsible for any delays caused by customs clearance processes.
  • Dropkicks.com reserves the right to add extra charges to the shipping delivery if your location is in a remote area.
  • If you want to cancel or refund your order, please head to our Policies page and follow the steps to lodge a request. Dropkick’s refund policy shall apply.
  • Please note that if your order has already been shipped and you want to cancel it, you will need to receive it first and then follow the return process.
  • Dropkicks.com will not deal with or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of UAE.
  • Multiple transactions may result in multiple postings to the cardholder’s monthly statement.